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Volunteer Stories

Keira’s Story

Young Heart, Big Impact

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Richelle’s Story

From Newcomer to Thriving Volunteer

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Tricia’s Story

Empowering Through English

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Sandidi’s Story

Why Not Start Now?

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Liam’s Story

From School Garden to Community Advocate

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Nandhitha’s Story

Finding Purpose in the In-Between

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Mirasol’s Story

Finding Belonging Through Volunteering

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Morgan’s Story

Helping Families Find Home

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MaryAnne’s Story

Right Place, Right Time

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Leidy’s Story

From Refugee to Red Cross Support Worker

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Keira’s Story: Young Heart, Big Impact

When Keira first signed up as a volunteer with the Cancer Society Waikato/Bay of Plenty, she was just 14 years old. While most teens might have been relaxing after school, Keira was pulling on a hairnet and apron, ready to serve dinner and lend a hand with a smile at the Cancer Society’s Lions Lodge.

Every Monday evening, she showed up. For four years. Guests at the Lodge, many of whom are away from home while undergoing cancer treatment at Waikato Hospital, quickly came to know Keira not just for her help in the kitchen but for her warm, friendly presence. “Being a kitchen assistant at the Lodge is more than serving up dinner and clearing things away afterwards,” Keira says. “We make sure everyone’s all right and having a good time.”

Alongside her regular volunteering, Keira helped launch Daffodil Day fundraising at her school, St Peter’s, creating a platform others can now build on. She also got involved with Relay For Life 2024 and 2025, creating social media content that brought a fresh, student voice to the event.

Even now, as a full-time science student at Auckland University, she still finds time to give back, recently helping again at Relay For Life 2025. Her energy and enthusiasm have had a ripple effect, inspiring others to follow her lead. In fact, two new student volunteers at the Lodge signed up after hearing about Keira’s impact.

She once said, “We think we don’t have much of an impact because, you know, we’re just kids…” But anyone who’s met her knows Keira is proof that age has nothing to do with making a difference.

Richelle’s Story: From Newcomer to Thriving Volunteer

When Richelle moved to New Zealand in July 2023 to study law at the University of Waikato, she didn’t know many people, but she did know that volunteering could help her feel at home.

Having already volunteered back in her home country, Richelle naturally turned to it again to settle into life in Hamilton. Since then, she’s given her time and skills to a range of community organisations, from offering support at the Citizens Advice Bureau to helping at the Cancer Society’s Relay for Life. On campus, she got stuck into university life as an international student coordinator and activity coordinator, making connections and finding her place.

Looking back, Richelle says volunteering was one of the best things she did when she arrived. “Volunteering helped me understand New Zealand’s work culture, where clear communication and teamwork are highly valued,” she explains. It also gave her the opportunity to build a local network and meet people from different backgrounds and industries.

Even now, after moving cities and starting full-time work, Richelle still makes time for volunteering when she can. “Since moving to a new city and starting a new job, I haven’t been able to commit to regular volunteering, but I still try to stay involved through one-off events when I can,” she says.

For Richelle, volunteering has never just been about giving back. It’s been about connection. “You meet so many different people and hear their stories. Those connections are the reason I keep going back.”

Her top tip is to find a cause you genuinely care about. “When you’re passionate about what you’re doing, you won’t need any external motivation to stay committed.”

Tricia’s Story: Empowering Through English

Imagine teaching someone a language to the point where they can go on to study in that language. That’s exactly what Tricia did while volunteering with English Language Partners.

After hearing about English Language Partners and the programmes they offered from a neighbour, Tricia decided it was where she wanted to volunteer. With a strong interest in languages and other cultures, it felt like the perfect fit. Three and a half years have passed since then, and Tricia has worked one on one with six different learners. But through those six, she has impacted many more, as their families also benefit from their learning.

She describes the experience as a privilege. “Seeing the light in someone’s eyes when they are able to have a conversation with you is so rewarding,” she says.

Tricia’s advice to anyone thinking about volunteering with English Language Partners is that it might feel scary at first, but the support from the team is incredible. “The whole experience is so rewarding. It feeds your soul.”

Sandidi’s Story: Why Not Start Now?

Sanidi began volunteering in Year 9 after noticing a need in her school community and deciding to do something about it. She started by helping in the school’s Kai Kitchen, providing breakfast to students and their families. From there, her involvement grew.

She began tutoring and helping out at the K Centre, an after-school programme for children that offers a range of activities including ballet, which Sanidi taught herself.

As time went on, Sanidi’s volunteering extended beyond school. She now gives her time to the Red Cross shop and The Serve Trust, and in December you’ll find her wrapping gifts as part of Volunteering Waikato’s Christmas Gift Wrapping fundraiser.

Her advice to other high school students is to start volunteering early, before Year 13. She believes that when you begin young, you are more likely to volunteer just to help and to discover what you are passionate about.

Liam’s Story: From School Garden to Community Advocate

Liam’s journey started small, helping tidy up the garden at his primary school. That simple act sparked a love for giving back, which grew into conservation projects and, eventually, the creation of his own organisation: Ride Your Trike NZ.

Through Ride Your Trike NZ, he now shares that experience with others—helping people who, because of age, disability, or a need for extra stability, might struggle on a regular bike. His goal is simple: to give everyone the chance to enjoy the fun of cycling.

His volunteering has always focused on creating a community where everyone can participate. That passion even led him into local politics this year, volunteering with the Sarah Thomas for Mayor campaign to help give accessibility a bigger voice in local decisions.

He gives roughly 40 to 50 hours every week to causes he believes in. Volunteering isn’t just something he does; it’s his lifestyle.

Mirasol’s Story: Finding Belonging Through Volunteering

Mirasol generously gives her time and expertise to the accounting department at the Refugee Orientation Centre (ROC) in Hamilton. Originally from the Philippines, she began her volunteering journey with a desire to expand her social circle, immerse herself in the local culture, and learn more about New Zealand’s accounting practices.

Since arriving, Mirasol has volunteered with several community organisations. Along the way, she has not only gained valuable professional insights but also experienced personal growth and built strong connections. Her involvement has become more than just a way to give back; it has become a way to belong.

Her advice to anyone considering volunteering is simple: just do it. She admits it can feel intimidating at first, especially in a new environment, but encourages others to push past the nerves. With time, those initial fears fade, replaced by confidence, ease, and a real sense of achievement.

“Volunteering has helped me grow, both professionally and personally,” she shares. “It is a way to connect, to learn, and to be part of something bigger.”

Morgan’s Story: Helping Families Find Home

Morgan began volunteering with the Hamilton Multicultural Centre Trust’s New Kiwi Settlement Programme. This programme helps former refugee families settle into their new lives and homes in Aotearoa.

During his time volunteering with HMS, Morgan has worked with two families and plans to support a third in the coming months. He describes the experience as incredibly satisfying, noting how fulfilling it is to watch families progress from dependence to independence.

One of Morgan’s favourite memories is building relationships with the children. One family had two young children who were very shy at first. However, after about a month, they became fully comfortable with him and would greet him at the door with open arms.

Volunteers like Morgan make a world of difference. Simply teaching these families everyday tasks, like how to catch the bus or when to put the recycling out, can have a significant impact.

Nandhitha's Story: Finding Purpose in the In-Between

Sometimes in life, we find ourselves in between. In between jobs, homes, careers, countries, or even languages. These in-between moments can feel uncertain, but they also offer something precious: time.

That’s exactly where Nandhitha found herself when she moved from India to New Zealand to complete her Master’s in Business Administration. With her studies taking up only two days a week, she suddenly had extra time, and she wanted to do something useful with it.

After exploring the Volunteering Waikato website, Nandhitha discovered opportunities that matched her skills and interests. She soon began teaching English at Shama Ethnic Women’s Centre and volunteering as an Adventure Buddy with Recreate NZ.

For nine months, she balanced her studies with these volunteer roles, forming connections and making a real difference in the lives of others. One of her English students, for example, was so attached to her class that she burst into tears when she had to miss a session. It was a true testament to the impact Nandhitha had made in such a short time.

Now, as she prepares to move to Wellington for full-time work, Nandhitha reflects fondly on her volunteering journey. “If you ever find yourself in an in-between moment,” she says, “go out and contribute your time. You’ll feel the difference, not just in those you help, but in yourself. Invest your time in something good.”

And sometimes, when you do good, it finds its way back to you. In Nandhitha’s case, Shama provided a reference that helped her secure her new job, showing how giving your time can open unexpected doors.

MaryAnne’s Story: Right Place, Right Time

When MaryAnne found herself without a job, she knew she needed to keep busy. Back in her homeland, she had worked six days a week, so adjusting to life without work was difficult. The answer came to her quickly: volunteering.

Before long, MaryAnne had filled her time with several volunteer roles. She gave her time to the Refugee Orientation Centre, The Salvation Army, Hamilton Hearing Association, Wondernauts, and even joined the Christmas Gift Wrapping fundraiser.

Then one day it happened, the moment every job seeker hopes for. During a chat with another volunteer while wrapping gifts, MaryAnne mentioned she was looking for work. Her fellow volunteer replied, “I know someone who’s hiring, and I think you’d be great.” A few phone calls later, MaryAnne had a part-time job.

But finding work wasn’t the main reason she volunteered. For MaryAnne, it was about learning and growing. Through her volunteering, she not only improved her English but also gained confidence, built connections, and discovered new skills.

Her biggest learning from volunteering, and her advice to others thinking about giving it a go, is to adapt to the environment you are in. Learn how things are done, open your mind to diverse communities, and be willing to try something new. “Learn to help,” she says, “because volunteering is a two-way exchange. You must grow. But the core purpose of volunteering is to help.”

She also encourages others to find something they truly enjoy and to do it with heart. “Finish what you’ve agreed to with the organisation,” she says. “As volunteers, we also need to think about the organisation’s needs. Put yourself in their shoes and think about what will happen if you don’t show up. Be responsible.”

Volunteering has a special place in MaryAnne’s heart, and she continues to give her time even while working.

Sometimes being in the right place at the right time works out, but more often having the right heart works out even better.

Leidy’s Story: From Refugee to Red Cross Support Worker

Ten years ago, Leidy arrived in New Zealand as a refugee. The Red Cross came alongside her, offering support as she settled into her new home and adjusted to life in a new country. Today, in a beautiful full circle moment, Leidy now works for Red Cross herself, supporting refugees who have just arrived on Aotearoa’s shores. Her journey to this point has been one of hard work, learning, and determination.

When she first arrived, Leidy knew she needed to get involved in her new community. She began learning English and finding ways to support herself. Over time, her curiosity and desire to understand people led her to study psychology and criminology.

Now, in her role at Red Cross, Leidy not only helps others settle into their new lives but also encourages people to volunteer. Having been a volunteer herself, she knows first hand what makes the experience meaningful for both volunteers and the organisations that support them.

Leidy believes volunteering while at university is an excellent way to gain experience and connection. She encourages volunteers to be loyal to the organisations they work with, to commit fully to their roles, and to work hard. “Volunteering teaches you responsibility and opens doors you never expect,” she says.

For organisations, her strongest message is to take the time to understand the culture of their volunteers. “Learn what community means to them,” she explains. “As you teach them, let them teach you. It is so beautiful what you can learn and understand.”

She shares an example that highlights the importance of this cultural understanding. In some cultures, the concept of taking sick days does not exist. If someone does not turn up, they might no longer be welcome back. Recognising and discussing these cultural differences can make a huge difference for both volunteers and organisations, helping build empathy, trust, and stronger connections.

Leidy’s story is a reminder that volunteering can change lives in more ways than one, sometimes giving back leads us right back to where it all began.

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